Shipping policy
SHIPPING POLICY
Shipping Policy
Dispatch Time
Orders are dispatched within 1–2 business days after payment is cleared.
Estimated Delivery Times
- VIC: 3–5 business days
- NSW, SA, ACT: 4–8 business days
- QLD, WA, NT, TAS: 7–10 business days
Delivery times are estimates only.
Shipping Partners
We work with trusted carriers including:
- Australia Post
- Aramex
- Allied Express
- Toll
Tracking
Tracking details are provided once your order is dispatched.
Delivery Conditions
- Accurate address required
- Large items cannot be delivered to PO Boxes
- Redelivery fees may apply if delivery fails
Delays
Delays may occur due to:
- Courier issues
- Weather conditions
- Peak periods
Undeliverable Orders
If an order is returned:
- Redelivery fees apply
- Refunds exclude shipping costs